Privacy Policy

At Giftyna, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using giftyna.com, you agree to the practices described below.

1. Information We Collect

When you interact with Giftyna, we may collect certain information to provide a smooth and reliable shopping experience.

This includes:

• Personal details such as your name, email address, shipping address, billing address, and phone number when you place an order

• Payment-related information, processed securely through trusted third-party payment providers

• Order details, including the products you purchase and your transaction history

• Technical data, such as your IP address, browser type, device type, and how you navigate our site

• Communication details when you contact us by email, phone, or through our website

We only collect what is necessary to operate our store, fulfill your orders, and serve you better.

2. How We Use Your Information

We use your information to make your experience with Giftyna simple, secure, and personalized.

This includes:

• Processing and fulfilling your orders

• Providing order confirmations, shipping updates, and customer support

• Improving our website performance, product selection, and shopping experience

• Preventing fraud and ensuring secure transactions

• Responding to your questions, requests, or concerns

• Sending relevant updates, promotions, or product information if you choose to receive them

We do not sell your personal information.

3. Sharing Your Information

To operate our business effectively, we may share your information with carefully selected service providers, including:

• Payment processors

• Shipping and logistics partners

• Website hosting and e-commerce platform providers

• Analytics and performance tools

• Email, SMS, or customer support service providers

These partners only use your information to perform specific services on our behalf and are required to keep it secure.

We may also disclose information if required by law or to protect our rights, customers, business, or website security.

4. Cookies & Tracking Technologies

Giftyna uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences

• Keep items in your cart

• Improve site performance

• Understand how visitors use our website

• Measure the effectiveness of marketing and advertising

You can adjust your browser settings to disable cookies at any time, although some features may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data

• Opt out of certain marketing communications

To make a privacy-related request, please contact us using the details below.

6. Data Security

We take reasonable measures to protect your personal information.

Your data is processed through secure systems, and sensitive payment information is handled by trusted third-party providers with industry-standard protection.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill your order, provide customer support, comply with legal obligations, prevent fraud, and support our business operations.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, or legal requirements.

Any updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Giftyna  
95 5th Ave, 5th Floor New York, NY, United Sates 10003

Email: service@giftyna.com

Phone: +1 917-763-9036